Straight answers to the
questions we get most.

Four things. All nine services are in-house and coordinated under one plan, so nothing falls through a vendor gap. The senior strategist you meet is the person doing the work. Every account — domain, hosting, ads, analytics, profile — is created in your name. And we only take DFW clients, which is why we can tell you how Addison behaves differently from Mesquite without looking it up.

Thirty days on any retainer once the onboarding period is complete. Fixed-scope project work such as a website or brand build runs to a delivery schedule instead, so those get finished rather than cancelled.

One senior strategist who owns your account. Specialists do the hands-on work in their discipline, but you have one person accountable for the whole result and one thread to reply to.

Every message gets an answer within one business day, usually within a couple of hours during business hours. Anything urgent — a site down, an ad account suspended — gets handled immediately.

Access to your existing accounts, an hour for the kickoff call, and a point of contact who can approve things. We handle the rest, including chasing down logins to accounts that were set up by a previous vendor.

Technical fixes can move things in 30–60 days. Local and long-tail rankings typically land in 3–4 months. Competitive DFW head terms realistically take 6–12 months of consistent work.

No, and nobody honest can. Search engines do not sell rankings and they change their systems constantly. We guarantee the work and the transparency around it, not a position.

Usually one of four things: a core algorithm update, a competitor who invested more than you did, a technical change on your own site, or content decay on pages that used to be current. An audit tells you which one within a week.

Ads stop the day you stop paying. SEO is the asset that keeps producing, and it lowers your blended cost per acquisition over time. The businesses in the best position run both and shift budget between them as each matures.

You do, completely. Domain, hosting, files, content and design. We can host and maintain it, but you can move it anywhere at any time and nothing gets held back.

Not when the migration is handled properly — full URL mapping, 301 redirects, preserved content and a resubmitted sitemap. In practice a well-executed rebuild usually improves rankings because the site finally loads fast and is structured correctly.

Often yes. If it is fundamentally sound we optimize what is there. If it is a slow page-builder site fighting you on every change, we will tell you honestly that a rebuild will cost less over two years than working around it.